Policies

The Sunshine Suite and The Tucker House Inn & Harrison House Suites are exclusive Friday Harbor lodging properties. Every guest is both important and special to us. Our policies are for the comfort and convenience of all of our guests. Our team of innkeepers is always available by phone and email to assist you.

Rates: By accepting the Guest Stay Contract you agree to our charging your credit card for all payments associated with your stays and any and all fines or damage incurred during your stay. All of our rates are based on up to 6 persons in the suite. Rates are subject to Washington State lodging and sales tax of 10.5% . Our rates are tiered: high season – July and August, summer season – June and September; shoulder season – October and March, April, May; winter season – November through February. During the shoulder and winter season, we have weekend and weekday rates (Sunday – Thursday).

Cancellation: We recommend travel insurance in the event you need to cancel, delete dates on a multiple-night stay, or change the dates of your stay. The following cancellation policy applies to all eventualities, including Covid-19:

• One night or a 50% deposit of the total reservation (whichever is greater) is due upon booking.
• July and August: 1) If your booking is cancelled 60 or more days prior to arrival, you are charged a cancellation fee of 15% of your deposit. 2) If your booking is cancelled 59 or fewer days prior to arrival, the deposit is non-refundable.
• September through June: 1) If your booking is cancelled 30 or more days prior to arrival, you are charged a cancellation fee of 15% of your deposit. 2) If your booking is cancelled 29 or fewer days prior to arrival, the deposit is non-refundable.
• For stays of 3+ nights, the remaining balance is charged 14 days prior to arrival and becomes non-refundable.
• For 2-night stays, the remaining balance is charged 7 days prior to arrival and becomes non-refundable.

Third-Party Travel Agents: If you book through a third-party agent (ie. Expedia, Booking.com), please note that your payment and cancellation policies are set by your booking agent. We offer our best rate guarantee when booking directly with us.

Check-In Time: 4 p.m. (or earlier if ready). The nights shown on your confirmation are the nights for which your room is reserved.

Check-Out Time: 10 a.m. (You will be charged $35 if our cleaners arrive and you are still in the suite.)

Emergencies: If you need assistance and for emergencies after hours:  360-472-4794.

Deposits: Reservations must be secured with a 50% deposit via Visa, MasterCard, Discover, or American Express or by full prepayment. Stays of one or two nights require a one-night deposit. Payment in full is due 7 days prior to arrival for stays of two nights and 14 days prior to arrival for stays of three nights or more.

Specials/Certificates: Please call to make your reservation if you are using a coupon, voucher, or gift certificate valued at more than 50% of your total stay. Our online reservation system will automatically charge a one-night deposit. Since payment in full is required one week prior to arrival, your credit card will be charged in full if we have not been notified of your intent. If we have not been notified in advance of your intent to use coupons, vouchers, specials, packages, or certificates and there is a refund due, or if you mailed in your coupon, voucher, or certificate after check-out, there will be a 5% surcharge on any refund. All coupons, vouchers, and/or certificates must be surrendered upon check-in for redemption or your credit card will be charged for the remaining balance.

Maximum Sleeping Capacity: Six people overnight + one pet – strictly enforced.

Delivery of Directions, Instructions, and Access Information for the Sunshine Suite: You will receive an email on the day of arrival with parking information and the key code for the front and back door. You do not need to check-in at the Tucker House Inn & Harrison House Suites. If you arrive earlier than check-in time, please give us a call before entering the suite.

Housekeeping: For stays of one week or more, we offer a weekly housekeeping service with a change of linens.

Garbage Removal: Instructions for garbage bag removal will be provided. Excessive garbage in the suite that results in additional cleaning costs will be forwarded to you.

Excessive Cleaning Costs: Will be passed on to you. We ask that you wash all dirty dishes and leave all dirty towels on the floor in the main bathroom.

Smoking: This Friday Harbor establishment is non-smoking. Washington State law prohibits smoking within 20 feet of a door or window. Evidence of smoking inside your guest accommodation will be assessed a $250 cleaning fee.

Pets: Friday Harbor is a pet-friendly community and there are plenty of for dog walking. The vacation rental is pet-friendly and pets must be declared when making your reservation. There is a $45 fee per day/per pet, although certified service dogs are exempt from the daily pet fee. Please note: certified therapy dogs are not covered under the ADA laws and are subject to daily pet fee. Furry friends are not to be left unattended at the inn under any circumstances. Guests are responsible for cleaning up after their pet and for any and all damage, including noise.

Washington’s Law Against Discrimination defines service animals as animals that have been trained to assist or accommodate people with physical, sensory, or mental disabilities. Similarly, under the ADA, a service animal is a dog that has been individually trained to perform tasks or do work for the benefit of a person with a disability. The tasks or work the animal does must be directly related to the person’s disability. Read through the Washington State Human Right Commission’s “Guide to Service Animals and The Washington State Law Against Discrimination.”

Families: We welcome children of all ages. All children must be accompanied by an adult; please do not leave children unsupervised in the room. We have pack and plays for infants; please let us know that you will require one when making you reservation.

Groups: We welcome the opportunity to host your retreat, seminar, wedding, or family reunion. With advance planning, the entire facility may be privately reserved. Catering is available.

Quiet Hours: For the safety and comfort of all of our guests, we observe quiet hours from 10 p.m. – 9 a.m. There is a $200 fine levied by the Nichols Walk Condominium Association for excessive noise.

Property Damage: Guest authorizes up to a $500 charge on their card upon departure in the event of property damage. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning requirement, lost, broken, or missing common or private property items, smoking inside the property, pet damage inside the property, and all charges relating to security company or police involvement regarding property occupant’s behavior while in the property or on common premises.

Liability: We are expressly excluded from liability for personal bodily injury while in transit to, or while in the suite.

Missing Items: Guest authorizes a credit card charge for missing items as per stated damage deposit policies.

Electronic Privacy: The Owner and this website’s Technical Administrators agree to not sell, refer, rent, or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner also agrees to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests.

Refunds: In the event of a refund, all payment types, including but not restricted to, reservation deposits, balance of payments, damage deposits, total payments, and other payment types will be refunded via the credit card that is on file.